Help and contacts

Is a partnership of three leading organisations: SWGfL, Childnet International and Internet Watch Foundation with one mission - to promote the safe and responsible use of technology for young people. The partnership was appointed by the European Commission as the Safer Internet Centre for the UK in January 2011 and is one of the 31 Safer Internet Centres of the Insafe network.

The centre has three main functions:

  • Awareness Centre: to provide advice and support to children and young people, parents and carers, schools and the children's workforce and to coordinate Safer Internet Day across UK.
  • Helpline: to provide support to professionals working with children and young people with online safety issues.
  • Hotline: an anonymous and safe place to report and remove child sexual abuse imagery and videos, wherever they are found in the world.

SWGfl Education that Clicks

SWGfL are the coordinators of the UK Safer Internet Centre as well as the partner operating the Centre's helpline, the only one of its kind within the network of European centres, which specifically supports professionals in UK working with children and young people. It also support the awareness raising work of the centre by delivering education sessions in schools and other organisations, creating resources like So You Got Naked Online? and delivering an outreach programme of free events Online Safety Live.

IWF Internet Watch Foundation

IWF operates globally through a network of international Members, hotline partnerships and law enforcement agencies. They also provide international portals for people to report criminal content all over the world. Their self-regulatory model is recognised as the best practice for combating online child sexual abuse content. They share unique research into patterns and trends in online behaviour of criminal content. They work closely with the technology and internet industry. Through IWF’s unique services IWF helps their Members protect their services, brands, reputations and customers.

Childnet International

Childnet is a UK charity set up to empower children, families and schools in the digital age, and its vision is to make the internet a great and safe place for children. Launching in 1995, it speaks to thousands of children, parents and teachers every year; creates innovative educational resources; and delivers projects to empower young people to have their say and take the lead in helping to create a better internet. It achieves a wider impact through influencing best practice and policy, both in the UK and internationally.